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Login Help
 
 
 
Forgot Username
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Please enter the email address that you believe is associated with your account.
Click 'Submit' to receive an email with all usernames associated with the supplied email address.
 
The username list has been emailed.
Email:
 
 
The email address you entered was not associated with any usernames.
Email:
 
 

Forgot Password
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Please enter the username that you believe is associated with your account.
Click 'Submit' to begin the process of resetting your password.
 
The username was found.
Username:
 

Answer the following security question:

 
 
The answer provided is incorrect.
Username:
 

Question:

Answer:

 
Security question answered correctly.
Username:
 

 
 
 
Your password has been reset. It may take up to 5 minutes for the password process to update your account.
Username:
 
 
The username entered doesn't exist.
Username:
 
 

Forgot Username & Password
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Please fill in all required fields with information that you believe is associated with your account.
Click 'Submit' to receive an email with all usernames associated with the supplied information.
 
 
 
 
 
 
The username list has been emailed.
Email:
 
 
The information you entered was not associated with any valid usernames.
Your information has been sent to the Client Support Team for further investigation.
You will be contacted by the Client Support Team via email.
Account Number:

Last Name:

:

:

Email:
 
 

Frequently Asked Questions
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Answers to some common login questions.
Q: What is my account number?

A: This is a five-digit code (Ex: 24510) that can be found on most email communications from Asmark and your HandiPlans.
 
Q: What is my username?

A: Your username is your Asmark Institute account number and your three initials.

Example: 12345abc
 
Q: What are the password requirements?

A: Passwords must be between 8 and 16 characters in length. The password must include at least one number, one lowercase letter and one uppercase letter. The following special characters are optional:  !@#$%^&*.

Examples: Password1 or Password1!